WILL & ESTATE ADMINISTRATION

PRE-PAID FUNERAL PLANS

Direct from £1100*

Traditional from £2500

today, tomorrow & beyond

BENEFITS OF PLANNING

Emotional Benefits:

If your wishes are unknown when you die, they will be faced with making difficult decisions at a trying time. Will they know if you wish to be buried or cremated?

Financial Benefits:

Planning ahead enables you to make financial arrangements to cover your funeral costs. Even if you are leaving behind sufficient money.

Family Benefits:

Taking care of your funeral arrangements is a thoughtful and caring thing to do for your family. It is comforting to know that you have done all you can do to ease their burden.

Get the personal support you deserve

An Introduction To Estate Administration

One of the most common questions asked is “why do I need a will?”

Writing a will is an important step to ensure those we want to inherit from our estate do.

Many people assume that without a will their loved ones will automatically be able to handle their affairs and benefit from it, unfortunately this isn’t always the case. Without a will, the law states who is entitled to inherit.

Questions You May Have

I have no assets, why do I need a will?

It is almost impossible to guess the circumstances in which we are going to pass away. Although we may not own anything of value or great sums in our savings account, we could have children that need guardians, a death in service at work that will form part of our estate, a pension to claim or even a holiday insurance claim should something happen abroad.

Home written wills

If your circumstances are straightforward, writing your own will may be the answer. There are many guides available online or from WHSmith. Alternatively, if you are over the age of 55, many solicitors take part in Free Will Writing Month once or twice a year.

What to include in a will?

• Who is going to look after your estate after your death (executors)

• Who should look after children under the age of 18

• Who would you like to benefit from your estate

• Who should benefit from your estate if your beneficiaries die before you

What to include in a will?

• You must be over 18

• Sign it in the presence of 2 witnesses who are both over 18

• Have it signed by your 2 witnesses, in your presence

Note: your witnesses can not be beneficiaries in your will

When to consider a professional written will?

Family units are more diverse than ever before, made up of, step relations, half-siblings and family members we sadly no longer have contact with. Writing a will can reflect a family situation to ensure family members are protected.

Consider professional advice when:

• Your estate could be taxable

• There are vulnerable beneficiaries

• You are disinheriting close family members

• You have overseas assets

• You own business assets

Hints and tips for will writing

• Ensure your executor knows where your will is being held

• File a copy of your will with your paperwork

• If you are writing your own will check it is valid by a local solicitor

• Never unfasten/unstaple an original will

Lasting Powers of Attorney (LPA)

Many of us have experienced the frustration of trying to sort out a bill on someone’s behalf to find the company won’t speak to us as we aren’t the account holder. Imagine trying to look after someone’s entire life with this restriction, challenging?

This is why many people choose to appoint an attorney (one or more) to be able to act on their behalf should they lose capacity and be unable to handle their affairs themselves.

There are two types of LPA:

• Property and Financial Affairs

• Personal Welfare

You can appoint more than one attorney, who can look after your affairs either jointly or severely, meaning that they can act with one signature or alternatively require all attorneys to agree before decisions are made.

No matter how young or old you are, the best time to appoint an attorney is when you are fit and able to do so. Should capacity be lost without these provisions in place, the process of applying through the court (deputyship order), is costly and emotionally distressing for those trying to help their loved one.

Making an LPA

Similar to writing your own will, this is a process you can do yourself. The government website has the application forms available to complete.

Solicitors and estate planning specialists provide the service of drafting and registering LPA on your behalf, of course at a cost. The benefit of having a professional handle the application on your behalf is that they will be familiar with the process and documents, taking away the stress and concern of incorrectly completing the forms.

You don’t have to do this alone. We are here to guide you.

Everyone has different needs when it comes to funeral planning, so we make sure the plans we offer are as flexible as possible. When you get in touch, we’ll be happy to discuss your funeral requirements and tailor a plan to suit you. Rest assured a plan from Golden Charter is available to all UK residents regardless of age or state of health.

A plan to suit your needs

As an independently owned funeral director, we’ll take the time to understand your wishes and tailor a plan to suit you. We can discuss these at our premises or in your home, at a time that is convenient for you. If you’d prefer to discuss this over the phone or via email, we can assist with this too. You can tell us about any preferences you have in mind – the type of funeral you would like to have, hymns, music or any other personal touches – and we’ll make sure your plan takes these into account.

What’s included in a pre-paid funeral plan?

Our funeral director’s services will be covered in your funeral plan, which means our fees will be fixed at today’s prices and protected against rising costs. These services typically include:

  • Professional services and making arrangements for the funeral
  • Transportation of the deceased from the place of death to our premises, chapel of rest or other suitable location
  • Care of the deceased and preparations for family viewing if requested
  • Advice on the certification and registration of death and related documentation
  • Provision of funeral vehicles
  • Advice on bereavement counselling
  • Coffin or casket requested

 

Looking after you as a customer

As a Golden Charter plan holder, you’ll receive personalised plan documents, which include a summary of your plan, our details, your plan holder certificate and a personal membership card for you to carry in your purse or wallet. You can add a nominated representative to your plan if you wish to do so. Your nominated representative will receive a letter which will provide details of your plan and our details, as your chosen funeral director. They will have no authority to make changes to your plan.

You’ll also receive a statement from Golden Charter every three years which will be sent via post.

As your funeral director, we’ll hold full details of your funeral plan. When the time comes, one phone call is all it takes to activate your plan and get the arrangements underway.

 

 

An Introduction To Golden Charter Funeral Plans

Robson & Stephens are proud to represent and recommend Golden Charter funeral plans and a effective way to manage the future costs of providing a Funeral Service.

A funeral plan is an easy way to arrange the funeral you want in advance. A plan allows you to specify your wishes and pay for the funeral director’s services included in your plan. As customers often tell us, that can bring peace of mind to you and your family. A plan from Golden Charter also includes an allowance towards third party costs. These are essential, non-funeral director services such as the cremation or burial fees, plus the minister or officiant’s fee to perform the service.  

At Robson & Stephens, we work in partnership with Golden Charter to provide you with a simple way to plan ahead. As one of the UK’s largest funeral plan providers[1], Golden Charter has helped over 900,000 people to plan ahead[2], so we’re completely confident in offering their plans to you.

Although a pre-paid funeral plan can cover all of the services above, there are some additional third party costs to consider. These are the costs for essential, non-funeral director services required to carry out a cremation or burial which need to be paid at the time of the funeral. These costs are outside our control. Depending on the plan type chosen, a Golden Charter funeral plan can include a contribution towards some third party costs. They may include:

  • Crematorium fee
  • Minister or officiant’s fee
  • Cemetery fee: the opening of a new or existing grave for burial or interment of cremated remains

Other third party costs that may be associated with a funeral include:

  • Purchase of grave or lair
  • Hire of church or other venue
  • Fees for organist or soloist
  • Memorial, such as a headstone, entry in a book of remembrance, or the planting of a tree
  • Catering, floral tributes and newspaper announcements

There will only be more to pay at the time of the funeral if the third party costs exceed the allowance when you buy your plan, or if the costs increase by more than the growth of your plan.

However, even if prices rise in the future, you’ll have the reassurance of knowing there’ll be nothing more to pay for our funeral director’s services included in the plan once your plan is fully paid for – guaranteed.

 

Payment options to suit you

With a Golden Charter funeral plan, you can pay for your plan in several ways. Spread the cost or make a one-off payment – simply choose the one that’s right for you. We will provide you with the information you need to make an informed decision.

The retail price of your funeral plan is representative of the equivalent cost of a funeral today plus an arrangement fee of £325 which is retained by Golden Charter to help cover the costs of setting up your plan.

Your payments are held within the Golden Charter Trust. With almost £1.2 billion under management[3], the Trust is operated by a Board of Trustees, completely independent of Golden Charter. Their role is to hold your payments and ensure that the funeral director services in your plan can be paid for at the time they are required – however far into the future that may be. For more information on how your payments are protected, please visit goldencharter.co.uk/faqs

Ready to take the next step? Get in touch today

As well as the comfort of having a plan in place, you’ll have the peace of mind that comes with being able to help save your family from worry and expense in the future. So why not take the next step?

[1]  Based on a Golden Charter analysis and independent research of the funeral plan market size as at January 2023.
[2]  Correct at October 2023.
[3]  Confirmed by Golden Charter Trust’s audited accounts at 31 March 2023.

ROBSON & STEPHENS FUNERAL SERVICES LIMITED is an appointed representative of Golden Charter Limited trading as Golden Charter Funeral Plans which is authorised and regulated by the Financial Conduct Authority (FRN:965279).

 

 

An Introduction To Golden Charter Funeral Plans

Robson & Stephens are proud to represent and recommend Golden Charter funeral plans and an effective way to manage the future costs of providing a Funeral Service.

A funeral plan is an easy way to arrange the funeral you want in advance. A plan allows you to specify your wishes and pay for the funeral director’s services included in your plan. As our customers often tell us, that can bring peace of mind to you and your family. A plan from Golden Charter also includes an allowance towards third party costs. These are essential, non-funeral director services such as the cremation or burial fees, plus the minister or officiant’s fee to perform the service.

At Robson & Stephens, we work in partnership with Golden Charter to provide you with a safe and reliable way to plan ahead. As one of the UK’s largest funeral plan providers*, Golden Charter has helped 900,000 people make funeral provisions** so we’re completely confident in offering their plans to you.

Everyone has different needs when it comes to funeral planning, so we make sure the plans we offer are as flexible as possible. When you get in touch, we’ll be happy to discuss your funeral requirements and tailor a plan to suit you. Rest assured a plan from Golden Charter is available to all UK residents who are over 18, regardless of age or state of health.

Would you like to know more information about how a Golden Charter funeral plan could work for you? We can provide you with all of the information you need to make an informed decision for you and your family, so get in touch today!

*Based on selling 14% of funeral plans in the UK in 2021
**Correct at April 2022
Robson & Stephens is an appointed representitive of Golden Charter Limited trading as Golden Charter Funeral Plans which is authorised and regulated by the Financial Conduct Authority (FRN:965279).
Registered in England No. 02511598 Registered Office: One Fleet Place, London EC4M 7WS.

For further, more detailed information, contact us or visit one of our funeral homes.

CALL NOW

For personal support.

01278 497 300 Bridgwater

01643 703 000 Minehead

REQUEST A CALL BACK

We will call you.

Let’s talk about how we can help you

at a time that suits you best.

SEND A MESSAGE

Do you need more info?

Send us a message about your request

And we will get back to you.

WHO WE HAVE HELPED

Amanda Taylor

"We had a service for my sister Sarah Jane Searle on14/10/20..the service was first class... Thank you"

Google Review

Michael Butcher

"Mark and Melissa were great to deal with. Very understanding, caring and supportive at a time of great sadness and confusion. Mum's funeral was perfect in every detail and just what we wanted. Knowing that matters were in safe hands eased the stress we felt at a time of great change. We would recommend them 100%"

Google Review

Arron Smalldon

"Robson & Stephens, well what can I say apart from a huge thank you. Mark was amazing! between himself and my wife they made my Dad's goodbye a day that made us all so proud. A professional service from start to finish would recommend to anyone. Thanks again!"

Google Review

Kirstie Smalldon

"I Don't know what else to say except Mark made a very hard overwhelming time a whole lot easier whilst I tried to take care of my family & plan a funeral he took care of me. I cant recommend him enough he is a diamond!! ?❤"

Google Review

Keith Johnson

"Mark and the team and Robson & Stephens have been absolutely first class while dealing with the funeral arrangements for my dad. Certainly went above and beyond. The service has been excellent and I would certainly recommend them."

Facebook Review

Maria Harris

"Marie has been outstanding and the whole experience has been handled with the utmost professionalism and empathy. I cannot recommend them enough. thank you so much for all you have done for me."

Facebook Review

Denise Hunt

"We cant thank Mark enough for the kindness he showed to us at such a sad time , The whole day went smoothly , the love and care he showed the family was amazing ... The final whistle as he left the station .... Dad would of loved that ...perfect xxx"

Facebook Review

Jayne & Terry

"The care, compassion and professionalism shown to us on the unexpected death of our son were without a doubt excellent. Mark and Melissa were very caring and thoughtful throughout. Mark organised the funeral from start to finish, incorporating special tributes to our Son.  We were consulted every step of the way at a very difficult time. We can’t thank them enough.

"

Good Funeral Guide 

OUR LOCATIONS

A Funeral Director You Can Trust - Our Associations 

DELIVERING FUNERAL SERVICES IN

  • PMinehead
  • PSelworthy
  • PPorlock
  • PCarhampton
  • PChezoy
  • PNorth Curry
  • PBurnham-on-Sea
  • PWashford
  • PWilliton
  • PWatchet
  • PBurrow Bridge
  • PCurry Rivel
  • PDunster
  • PDoniford
  • PWeddon Cross
  • PExford
  • PNorth Newton
  • PLangport
  • PTaunton
  • PNorth Petherton
  • PWestonzoyland
  • PCannington
  • PMiddleezoy
  • PSomerton
  • PBridgwater
  • PNether Stowey
  • PQuantock Hills
  • PStogursy
  • POthery
  • PEnmore
  • PGlastonbury
  • PCombwich
  • PWoolavington
  • PBawdrip
  • PMoorland
  • PMinehead
  • PSelworthy
  • PPorlock
  • PCarhampton
  • PChezoy
  • PNorth Curry
  • PTaunton
  • PNorth Petherton
  • PWestonzoyland
  • PCannington
  • PMiddleezoy
  • PSomerton
  • PBurnham-on-Sea
  • PWashford
  • PWilliton
  • PWatchet
  • PBurrow Bridge
  • PCurry Rivel
  • PBridgwater
  • PNether Stowey
  • PQuantock Hills
  • PStogursy
  • POthery
  • PEnmore
  • PDunster
  • PDoniford
  • PWeddon Cross
  • PExford
  • PNorth Newton
  • PLangport
  • PGlastonbury
  • PCombwich
  • PWoolavington
  • PBawdrip
  • PMoorland

Robson & Stephens have over 30 years experience in providing funeral, cemetery and cremation services for families in Somerset.

You can find us on Park Street in Minehead and on Clare Street in Bridgwater and our doors are always open – no appointment is required during office hours Monday – Friday.

CALL NOW

For personal support.

01278 497 300 Bridgwater

01643 703 000 Minehead

REQUEST A CALL BACK

We will call you.

Let's talk about how we can help you

at a time that suits you best.

SEND A MESSAGE

Do you need more info?

Send us a message about your request

And we will get back to you.