If someone passes away suddenly, with no reason, at home or anywhere other in a hospital or care home facility then you must call 101. It is likely that in this event the Coroner will ask one of his/her approved Funeral Directors to later attend the place of death and to take your loved one to the nearest Hospital or to the Coroners own medical facilities.

Your first point of contact throughout the next few days will be the Coroner’s appointed officer and they will guide you and advise you when you should appoint a Funeral Director and when your loved one will be released by the Coroner for the funeral to take place. If you wish to call us to ask any questions or to nominate us we will be happy to receive your call.

Please contact the Doctor first, if this is out of hours you will need to call the “out of hours Doctor” who will come to your home to verify that death has taken place. You will then be able to request us to remove your loved one to our Chapel of Rest. This can be arranged at any time of the day or night by telephone. We will endeavour to be there within an hour of receiving a call in the locality. Your loved one’s GP will issue the Medical Certificate of Cause of Death to you to take the Registrars. In some cases, the out of hour’s Doctor may report the death to the Coroner.

The medical staff will take care of immediate arrangements and have your loved one taken to the hospital mortuary. The family would then be requested to attend the Hospital Bereavement Office to collect the necessary forms and personal effects.

The last offices are usually carry out by a nurse shortly after death has been verily or we will do this at our funeral home, if you have any cultures procedures we are to follow please tell us immediately, we pledge to look after everyone who comes into our care with respect and dignity as they were one of our own family members, at all times a minimum of two members of our team will bring your loved ones into our care

Do not underestimate the ability of infants and toddlers to feel a loss. Although they might still not have the ability to understand what’s going on, they can comprehend loss through the absence of someone they’ve gotten used to spending intimate times with, through an interruption to their usual routine, and through the stress and grief they sense from their parents and the people around them. To help a child at this age cope with this situation, double your efforts in cuddling and holding them — this helps give a feeling of security and love despite the absence of someone.

Children at this age might have difficulties differentiating reality from fantasy, and even more so, the permanence of death. You might feel that using euphemisms to explain the situation to your child may be helpful, but that is not the case. Using terms such as “gone away,” “sleeping,” or “lost” might confuse your young child and could give them fears or negative thoughts. For example, if a young child is told that a deceased loved one has “gone away,” it might make him/her feel abandoned or rejected. A young child might also think that it’s probably his/her fault. If you tell them that the person in the casket is only “sleeping,” they might have fears about not waking up again when they sleep at night. When talking to your child about the death of a loved one, it is best to be honest and use simple and direct words that they can understand. 

At this stage, children are more likely to understand abstract concepts such as death. They are also at a point when they have more knowledge about how the body works, so be prepared with specific questions they might have. It is very important that your answers are always factual and specific. They might also be more vulnerable and insecure at this time because, aside from the death of a loved one, they are also going through a lot of changes — so give them sufficient opportunities to have conversations with you so they can express their feelings of pain and grief.